Privacy policy

Effective Date: May 26, 2025

Laxmi Toor Dals ("we", "us", or "our") is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect the data we gather from individuals ("you", "your") who interact with us through our websites:

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Platform.

 

 

1. Updates to this Privacy Policy

We may revise this Privacy Policy at any time to reflect changes in our legal obligations, data processing practices, or business operations. Any updates will be posted with a revised "Effective Date" at the top of this page. We encourage you to review this page regularly. Your continued use of our Services after any updates constitutes your acceptance of the revised policy.

 

 

2. Types of Information We Collect

A. Personal Information You Provide

We may collect the following information when you register, make a purchase, contact customer service, or otherwise interact with our platform:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Account login credentials (username/password)

  • Order history and preferences

  • Customer support queries, messages, or reviews

B. Automatically Collected Information

When you visit our Platform, we automatically collect certain technical data using cookies, server logs, and similar technologies:

  • IP address

  • Browser type and version

  • Operating system and device information

  • Referring URLs

  • Pages visited and time spent

  • Access times and site usage behaviors

C. Third-Party Data

We may receive personal or analytical data from:

  • Payment gateways (e.g., Razorpay, Paytm)

  • Shipping and logistics providers

  • Marketing and advertising platforms (e.g., Google Ads, Meta Ads)

  • Analytics services (e.g., Google Analytics)

 

 

3. How We Use Your Information

We use the information collected for the following purposes:

A. To Fulfill Your Orders

  • Process payments

  • Deliver products to your specified address

  • Send order confirmations and shipping updates

  • Facilitate returns or refunds in accordance with our policies

B. Customer Support and Communication

  • Respond to inquiries and requests

  • Resolve complaints and provide after-sales support

  • Send important service or account notifications

C. Personalization and Optimization

  • Improve website performance and layout

  • Customize user experiences

  • Offer product recommendations based on browsing and purchase behavior

D. Marketing and Promotions

  • Send promotional emails, newsletters, offers, or updates (only with your explicit consent)

  • Display targeted advertisements

  • Manage contests, surveys, and other promotional activities

E. Legal Compliance and Security

  • Prevent fraud or suspicious activities

  • Detect and mitigate cybersecurity threats

  • Fulfill legal, regulatory, or contractual obligations

 

 

4. Cookies and Tracking Technologies

Cookies are small files stored on your device that help us enhance your browsing experience. These may include:

  • Essential Cookies: Required for core site functionality (e.g., login, checkout).

  • Performance Cookies: Help track website usage statistics.

  • Functional Cookies: Remember your preferences and settings.

  • Marketing Cookies: Enable personalized ads and retargeting.

You can manage or disable cookies through your browser settings. Note that disabling cookies may limit your access to certain features.

 

 

5. Data Sharing and Disclosure

We do not sell your personal information to any third party. However, we may share your data under specific circumstances:

A. With Service Providers

  • Payment processors, logistics partners, IT support, hosting services, customer service providers, and analytics vendors.

B. With Business Partners

  • Marketing and advertising collaborators (with your consent).

C. In Legal Situations

  • When required by law, regulation, subpoena, or legal process.

  • To enforce our terms, policies, or protect our legal rights.

D. During Business Transactions

  • In the case of mergers, acquisitions, restructuring, or asset sales, your data may be shared or transferred as part of the business assets.

E. With Public Users

  • Information you post publicly, such as product reviews or testimonials, will be visible to other users.

 

 

6. User-Generated Content

Any reviews, comments, photos, or testimonials you post on our Platform may be visible to the public. Please do not share sensitive or confidential information in these areas. We reserve the right to moderate or remove such content if it violates our terms.

 

 

7. External Links

Our Platform may contain links to third-party websites. These sites operate independently, and we are not responsible for their content or privacy practices. We recommend reviewing their respective privacy policies before engaging with them.

 

 

8. Children's Privacy

We do not knowingly collect personal information from individuals under 13 years of age. If we become aware that data has been collected from a child, we will take immediate steps to delete it. If you believe we may have such data, please contact us.

 

 

9. Data Security

We implement industry-standard security measures to protect your information, including:

  • SSL encryption

  • Firewalls and secure servers

  • Access control measures

  • Regular software updates and threat monitoring

However, no method of online transmission or storage is 100% secure. We encourage users to safeguard their own login information and to report any suspicious activity immediately.

 

 

10. Data Retention

We retain your data only for as long as necessary to:

  • Complete transactions

  • Provide services

  • Comply with legal or regulatory requirements

  • Resolve disputes

  • Enforce our agreements

Inactive or closed accounts may be deleted or archived after a reasonable period.

 

 

11. Your Rights and Choices

Depending on your location and applicable laws (such as GDPR or India’s Digital Personal Data Protection Act), you may have the right to:

  • Access your personal data

  • Correct or update inaccurate data

  • Request deletion of your data

  • Object to or restrict certain data uses

  • Withdraw consent where applicable

  • Request a copy of your data in a portable format

To make a request, please contact us using the information provided below. We may ask for identity verification before processing your request.

You can opt out of marketing communications anytime via the "unsubscribe" link in our emails.

 

 

12. International Data Transfers

If you access our Platform from outside India, please note that your data may be transferred to and processed in India or other jurisdictions where our partners operate. These regions may have data protection standards different from your home country. We ensure such transfers are done securely and in accordance with legal standards.

 

 

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please reach out to us:

Email: laxmiprotein@gmail.com
Phone: +91 7057000078
Postal Address:
Laxmi Toor Dals
Patel Shanabhai Darubhai
Approach Road, Vasad
Anand, Gujarat – 388306
India

 

 

This Privacy Policy applies to all data collected and processed via www.laxmidals.com and www.toordal.com, including all products, services, promotions, and customer support interactions facilitated through these domains.